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OpenAI and ServiceNow expand partnership for enterprise workflows

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In brief

  1. OpenAI's models and agents will be integrated into ServiceNow workflows.
  2. ServiceNow workflows will be accessible through ChatGPT and Codex.
  3. The goal is to enhance business process automation as per the announcement.

OpenAI and ServiceNow have announced an expanded partnership to integrate OpenAI's models and agents into ServiceNow workflows, and to bring ServiceNow workflows into ChatGPT and Codex as per the announcement.

What it changes for you

  • Public SectorPublic administrations will be able to automate more tasks by integrating OpenAI agents into their existing tools.
  • Human ResourcesHR departments will benefit from increased automation of employee management processes through optimized workflows.
  • LegalLaw firms will be able to automate repetitive tasks related to case management through tool integration.

This summary gives you the essentials. The full article, its figures and quotes are on OpenAI News.

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