Microsoft Copilot evaluated with synthetic enterprise data
In brief
- Microsoft uses synthetic environments to test Copilot without real customer data.
- The platform generates dynamic organizations with meeting histories and email threads.
- Tests show a 39% improvement in data quality and reduce costs.
Microsoft outlines a method to evaluate Microsoft Copilot at enterprise scale without using real customer data. According to Microsoft Research, tests must reflect the complexity of organizations while protecting data privacy.
The team built the Industry Evaluation Data Generation Platform, which generates realistic synthetic environments: organizational structures, project histories, communications, and work artifacts. These environments, called “tenants,” simulate dynamic organizations with temporal data (meetings, emails, changes over time). Three environments were created across different industries, each tailored to domain-specific user queries.
This approach enables realistic testing of Copilot while ensuring data protection. Measurable gains include a 39% improvement in synthetic data quality, reduced evaluation costs, and internal adoption as a standard for testing. The goal is to prove Copilot’s effectiveness without ever exposing sensitive data.
What it changes for you
- Public SectorPublic administrations can now test tools like Copilot without compromising data confidentiality.
This summary gives you the essentials. The full article, its figures and quotes are on Microsoft Research.
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