Work Agents: Systems, Capabilities, and Optimization
In brief
- Work agents combine foundation models and runtime environments to perform complex tasks autonomously.
- Five capability families are required for reliable task execution in delegated work scenarios.
- The paper proposes an optimization and evaluation framework for work agents, outlining future research directions.
A study introduces a system-level framework to analyze agents capable of executing complex tasks across tools and workflows by combining foundation models and runtime environments. According to the paper, these agents must handle task persistence and openness, categorized into five forms based on scope and organization.
The paper identifies five core capability families for reliable execution, details optimization methods (model, harness, joint), and reviews existing evaluation approaches. It also highlights research directions like sustained delegation or adaptation to open environments, without reporting concrete results.
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